1. What materials do you use for paintings?

Answer: We use high-quality linen canvas and artist-grade acrylic paints to ensure vibrant and long-lasting artworks.

2. Are your paintings frameless?

Answer: Yes, all our paintings come without frames, allowing you to choose a framing option that best complements your decor.

3. Can I request a custom painting?

Answer: Absolutely! We welcome custom painting requests. Please contact our customer support team, and they will assist you with the process.

4. How do I care for my handpainted painting?

Answer: To ensure the longevity of your artwork, avoid direct sunlight and extreme humidity. You can dust it gently with a soft, dry cloth when needed.

5. What is your shipping policy?

Answer: We offer free shipping on all orders within Saudi Arabia and other GCC countries. For other countries, shipping rates will vary depending on the destination.

6. How long does it take to receive my order?

Answer: Processing and shipping times may vary based on the painting's size and complexity. On average, you can expect to receive your order within 4-6 Weeks after placing it.

7. What payment methods do you accept?

Answer: We accept various payment methods, such as Visa, Mastercard and Mada

8. Can I track my order?

Answer: Yes, we provide tracking information for all orders. Once your order is shipped, you will receive an email with tracking details.

9. Do you offer refunds?

Answer: Due to the custom nature of commissioned artwork, there will be no refunds or cancellations once payment has been made.

10. Are your paintings handpainted?

Answer: Yes, each and every one of our paintings is meticulously handpainted by skilled artists. We take pride in creating unique artworks, ensuring that you receive a truly special piece for your collection..